Monday, September 30, 2013

Renaissance Man

Gates of the Minnesota Renaissance Festival
Going to the Minnesota Renaissance Festival has been a lifelong favorite pastime for me.  I can remember going as a young "playtron" when I was about ten years old or so, dressed as Robin Hood.  Throughout the years since, I have gone with family, friends, and by myself.  Saturday (09/28/2013) was an instance in which I went alone.

King Henry and Queen Elizabeth
From an early age, I learned about the added fun of getting to the Festival before the gates even open.  Given the distance from my home (approximately fifty miles) and the early-for-a-Saturday start time (9:00 AM), it is a true test of resolve to get there early - and it is often a hard sell when arranging to go with others - but it always worth it for me.  There is always a bit of theater that takes place at that time, with the pretense that some machination will result in the gates being opened early.  The exchange between the patrons and the performers consists of some good-natured ribbing, as well as the occasional double entendre.

When people ask me what I like about the Festival, it is not necessarily the artisans and their various wares, many of the stage shows, or most of the food.  What then could possibly be the draw, you ask?  I enjoy certain specific entertainers, such as the belly dancers and the acrobats, as well as the royal court.  My biggest source of enjoyment, however, are the mythological creatures - Bitto Behavin (a gnome)Ivy the FaunTia the Dryad, and several others, but most of all, Twig the Fairy and the new-in-2012 Mermaid Cove.

Due to rain, I was unable to take as many photos as I normally would, but here are a few highlights:


With Twig the Fairy.  She is autographing her book
"Twig the Fairy and the Goblin Masquerade"
With Mermaid Ambrosia

With Nadira Cuddlefish
I love the play on "cuddlefish."

With Zelah, Queen of the Mermaids

Zelah is actually a friend of mine from the entertainment community, and I was extremely excited to see her as the Queen of the Mermaids.  She even gave me a "kiss," which consisted of applying glitter to my nose.

All of the mermaid tails were made by a company called Finfolk Productions, operated by twin sisters, and I had the distinct pleasure of talking with one of them.

I also want to give special recognition to a woman named Kathleen Johnson, aka Mistress Kathleen, who is a hammered dulcimer player.  I have a dear friend named Cindy who also plays the hammered dulcimer, and came to know her through the Facebook mermaid community via her Mermaid Morrigan fan page.  Although Cindy and I have never met in person, we have talked on the phone a few times, and we have exchanged messages frequently.  She and her husband, Pirate Sam, are wonderful people.  By connecting with Ms Johnson, I feel as though I am also somehow connecting with Cindy on some level.

Upon leaving the Festival, I updated Facebook with a status that began "A rainy, windy, and cold day at the Minnesota Renaissance Festival is better than staying at home any day of the week, and twice on Saturday."  It truly is one of the highlights of my entire year.

Do you have a festival, fair, or other event that you have been attending for years, even decades?  Have you ever gone under another persona, such as when I went as Robin Hood?  Have you had the opportunity to become friendly with people who remember you, in spite of the fact that you see each other once a year, and you each see hundreds, if not thousands, of people in the interim?  Please share your experiences in the comments below.  I would love to read them!

Saturday, September 14, 2013

Dial "M" for Matthew

As I mentioned in my blog entry dated 09/01/2013, I recently started working at a hotel.  The other night, I received a telephone call from a woman who was staying at another hotel, and as she was not happy with her then-current accommodations, she wanted to know if we had room available for the following two nights.

Amanda Seyfried in the March 2012 Issue of Glamour
Photo by Ellen von Unwerth, Dress by Versace
Image obtained from http://www.glamour.com....
No Copyright Infringement Intended
There was, as they say, no room at the inn.  That's the end of the story.  Thanks for reading!

Or perhaps not....  Here's where the story takes two turns that I think might seem odd to most other people, hence my reason for sharing it with you today.

Had we had the room, this would have gone much differently, but as we did not, I asked her if she had communicated her concerns to the staff at the hotel where she was staying.  It has been my experience that people fester in frustration and then complain at check-out or even later, whether by phone or by an unfavorable online review, and that in almost all of those cases, we could have accommodated their concerns quite easily had they just let us know.  I wanted this woman to give our competitor the same opportunities that I wish my own guests had given me.  Unfortunately, she said that she was just too upset with them to talk to them at the time, and that she also didn't want to say anything until she secured other lodging for the next two nights.

I provided the woman the telephone numbers to some other local hotels, and she was extremely appreciative.  Again, one might think that the story ends there, but... not so fast!

Image obtained from http://annechaconas.com/....
No Copyright Infringement Intended
Then I called the competing hotel and spoke with the individual working at the front desk there. That's right.  I gave a professional rival a courtesy call, outlining the situation - and I said that I would expect the same from her.  As the hour had grown quite late, we agreed that it would be inappropriate for her to initiate engagement with the guest at that time, but that forewarned was forearmed.  (Eight-armed is an octopus, but that's another story altogether.)

Here's the thing:  a corollary to the expression "if it ain't broke, don't fix it" might be "I can't fix it if I don't know it's broken."  I firmly believe that, just as it is the responsibility of a service provider to exceed expectations, it is the consumer's duty to point out shortcomings calmly, professionally, and at the point of service - when corrective action can be taken.  Waiting only exacerbates the matter, not only for oneself, but also potentially for others.  

Would you have given your competitor a friendly "heads up," or would you have just gone about your own business?  Have you ever done something like what I described above?  How do you handle things when you are dissatisfied?  Please feel free to share your experiences in the comments below.

Tuesday, September 10, 2013

They Got a Big Theater They Call a Burley-Que

Over the course of the last few months, I have had the opportunity to attend a number of burlesque productions throughout the Twin Cities, as well as nearby Rochester.  Within the next two months, I also have plans to got to both Saint Cloud and Duluth.

Here are some posters from just a few of the shows that I have seen:

Burlesque and Dance (Now known as the Nudie Nubie Show - An Amateur Reveal)
06/15/2013



The Midnight Muse - Rochester, Minnesota
06/22/2013



Dr. Farrago's Burlesque Theatre
08/02/2013

Flier Design by Johnny M Farrago
Cartoons by Timmah Pacello


Baking, Bowling, Burlesque!
08/09/2013



Bippy's Burlesque-o-Rama!
08/14/2013



The Playful Peacock Showgirl Academy Presents: The Hot Hot Show!
08/17/2013



Black Hearts Burlesque Presents We're All Going to Hell
08/23/2013



Twin Cities Top Drawer Burlesque Exposition
08/23/2013 and 08/24/2013 (three shows)

Designed by Musette the Mistress of Mischief


Bawdy Blue:  A Burlesque Revue
08/29/2013

Design by Mia Malone-Jennings


Le Cirque Rouge, Cabaret & Burlesque Show 10th Anniversary Celebration!
09/06/2013 & 09/07/2013 (two shows)

Designed by Adam Zaske
Going to so many shows has afforded me the pleasure of acquainting myself with both the performers and their significant others, and many of us are on quite a friendly basis.  I have seen a wide variety of acts, including singing, tap dancing, belly dancing, fan dancing, aerial acts, magic/ sleight of hand, et cetera.  One young woman performed a classic can-can routine and had to cut herself out of her corset when could not get it to unbuckle!  In another instance, there was an act wherein one young woman played the glockenspiel while her sister played the accordion and sang "Brandy (You're a Fine Girl)."  From their costumes to their instruments to the song selection, there was absolutely nothing about it that said "Yeah, I can see how they came up with that," yet it all came together magically.

Some acts are quite innocent in nature, while others skew toward the risque.  A particularly favorite style of act is when the performer takes a beloved song such as Beauty and the Beast's "Be Our Guest" or Mary Poppins' "Spoonful of Sugar" and turns it on its head.

In closing, this month marks my third year of attending burlesque shows.  It all started with an article in a local tabloid newspaper, The City Pages, and my life has not been the same since.

Have you ever developed a new interest by chance?  Please tell me about it in the comments below. 

Sunday, September 1, 2013

"I didn't know you were planning a comeback."

It has been a few months since I have shared anything on this blog.  Most of the computers to which I have convenient access are technological dinosaurs, but I will just have to make the best of things, and a new purchase (see below) may help to alleviate some of those issues for me.

In the past few months, I have started a new job at a local hotel,
Lobby of the Fontainbleau Miami Beach Hotel
http://www.fontainebleau.com/
Obtained from http://abcnews.go.com/Travel/....
No Copyright Infringement Intended
bought a new telephone (a purchase that was long overdue),
A Telephone Switchboard
Obtained from http://www.inetsouth.com/pbx.shtml
No Copyright Infringement Intended
and attended more burlesque shows than any two men rightly should.
Moulin Rouge (1952)
Obtained from http://www.toutlecine.com/images/....
No Copyright Infringement Intended

My new schedule is from 11:00 PM to 7:00 AM Sunday through Thursday, so life has been pretty much turned upside down, but I enjoy the job, so it's worth it.  One of my biggest fears, however, is being thrown into a 120-period of darkness when Winter comes.  As the days will grow ever-shorter, I will be asleep during the few hours of daylight.  I will, of course, have the sunny dispositions of my guests to keep me buoyed.

I am looking forward to coordinating my blog, TumblrTwitter, and other social media accounts with the assistance of my new smart phone, and as Norma Desmond of 1950's Sunset Boulevard, I shall not be making a "comeback."  I hate that word... It's a return.

Hoping that all has been well with you, gentle reader.  Looking forward to sharing more with you soon.

Matthew Morse
09/01/2013